A smarter way to hire trades
HireOne is the UK's Property Operating System — AI matching, escrow-protected payments, and a verified record for every property.
Post a job. Get matched. Pay safely.
Find verified tradespeople near you — free to post, protected payments, and every job builds your property's permanent record.
Post your job free
Describe what needs doing — our AI structures your request, estimates cost, and assigns a quality score in seconds. No account needed to post.
Get matched to your top 3
Our matching engine scores all available trades on proximity, skills, performance history, and trust — and sends your job to the best 3 verified tradespeople.
Compare quotes & hire
Review quotes side by side. Check verified credentials, Trust Score, and reviews. Message trades directly. Accept with one click.
Pay safely with ProtectedPay
For larger jobs, use our escrow service — funds are held securely and only released when you confirm the work is done to your satisfaction.
Property Passport™ updated
Every approved job is automatically added to your Property Passport — a verified permanent record of all work, certificates, warranties, and investments.
Always free to post
No subscription fees for homeowners. You only pay the trade for the work.
Every trade verified
ID, insurance, and company checks before any trade is listed on the platform.
Money protected
ProtectedPay escrow holds your funds until you're happy with the finished work.
How to pay safely
Payments are made directly between you and your tradesperson. Follow these guidelines to stay protected.
Do this
- Always get a written quote before work begins
- Use ProtectedPay escrow — funds held until you approve the work
- Pay in stages via milestones — never everything upfront
- Keep all receipts, invoices, and messages on the platform
- Check verification badges and Trust Score before hiring
- Approve completion to trigger your Property Passport™ record
Avoid this
- Never pay the full amount upfront
- Don't pay in cash without a receipt
- Don't share card or bank login details with anyone
- Don't accept deals to work 'off-platform' — you lose all protection
- Don't ignore red flags — report concerns via the Dispute Centre
Off-platform deals: If a tradesperson asks you to pay or communicate outside HireOne to avoid fees, this is a breach of our terms and removes all your platform protections. Report it here.
Trust is everything
HireOne's trust infrastructure is what separates us from every other trades directory.
Identity Verification
Every tradesperson undergoes government-level ID checks before being listed on HireOne.
Insurance Verification
We verify valid public liability insurance for all trades, protecting you if anything goes wrong.
Trust Score System
A dynamic score combining completed jobs, escrow success rate, dispute rate, document verification, and customer satisfaction.
Property Passport™
Every completed job creates a permanent, verified property record — proof of work, payment, and customer approval. Useful for insurance, mortgages, and property sales.