How HireOne Works

A smarter way to hire trades

HireOne is the UK's Property Operating System — AI matching, protected payments, and a verified record for every property.

For Homeowners

Post a job. Get matched. Pay safely.

Find verified tradespeople near you — free to post, protected payments, and every job builds your property's permanent record.

  1. 01

    Post your job free

    Describe what needs doing — our AI structures your request, estimates cost, and assigns a quality score in seconds. No account needed to post.

    Takes less than 2 minutes

  2. 02

    Get matched to your top 3

    Our matching engine scores all available trades on proximity, skills, performance history, and trust — and sends your job to the best 3 verified tradespeople.

    Usually within a few hours

  3. 03

    Compare quotes & hire

    Review quotes side by side. Check verified credentials, Trust Score, and reviews. Message trades directly. Accept with one click.

    No obligation until you accept

  4. 04

    Use the right payment route

    Eligible short jobs under £500 use QuickPay by Stripe: your card is authorised when you hire and charged after you approve the work. Larger, longer or staged jobs use ProtectedPay powered by Transpact, subject to provider availability and agreed payment conditions.

    The route is shown before you commit

  5. 05

    Property Passport™ updated

    Every approved job is automatically added to your Property Passport — a verified permanent record of all work, certificates, warranties, and investments.

    Useful for mortgages, insurance & property sales

Always free to post

No subscription fees for homeowners. You only pay the trade for the work.

Every trade verified

ID, insurance, and company checks before any trade is listed on the platform.

Money protected

When the provider connection is active, Transpact ProtectedPay holds money under agreed conditions until the relevant work is approved.

Homeowner questions

How much does it cost? How do quotes work? How are trades verified? Get all your answers in our comprehensive FAQ.

View Full FAQ →
Payment Safety

How to pay safely

Payments are made directly between you and your tradesperson. Follow these guidelines to stay protected.

Do this

  • Always get a written quote before work begins
  • Use ProtectedPay when available — money held by Transpact under agreed conditions
  • Pay in stages via milestones — never everything upfront
  • Keep all receipts, invoices, and messages on the platform
  • Check verification badges and Trust Score before hiring
  • Approve completion to trigger your Property Passport™ record

Avoid this

  • Never pay the full amount upfront
  • Don't pay in cash without a receipt
  • Don't share card or bank login details with anyone
  • Don't accept deals to work 'off-platform' — you lose all protection
  • Don't ignore red flags — report concerns via the Dispute Centre

Off-platform deals: If a tradesperson asks you to pay or communicate outside HireOne to avoid fees, this is a breach of our terms and removes all your platform protections.

Trust is everything

HireOne's trust infrastructure is what separates us from every other trades directory.

Identity Verification

Every tradesperson undergoes government-level ID checks before being listed on HireOne.

Insurance Verification

We verify valid public liability insurance for all trades, protecting you if anything goes wrong.

Trust Score System

A dynamic score combining completed jobs, payment completion rate, dispute rate, document verification, and customer satisfaction.

Property Passport™

Every completed job creates a permanent, verified property record — proof of work, payment, and customer approval. Useful for insurance, mortgages, and property sales.

Ready to get started?

Post a job for free, or join as a tradesperson and start winning leads today.